FAQS
Flea and Tick Products
My pet still has fleas after using Natural Care flea and tick products, why?
It is important to remember that adult fleas that are seen on a pet make up only 5% of the total population, as 95% live in the environment in other life stages. The minimum life cycle of a flea takes 3 months. It’s important to consistently treat both the pet and environment when dealing with fleas. The following are some things you can do to treat both your pet and the environment.
- Treat all pets with a flea medication according to the package instructions.
- Treat the pet’s environment with a flea spray according to the package instructions.
- Vacuum carpet daily, emptying canister daily.
- Wash bedding, pet bedding, and rugs regularly with hot water.
My EZ sprayer is not working, why?
For optimal results, place the EZ Sprayer in the unlock position and apply firm press to the trigger for the first use. After the initial spray, the EZ Sprayer tends to require less effort for subsequent uses.
Why did you create the Natural Care Advanced formula?
Just as the name suggests, our new Natural Care formula is Advanced, killing more pests by contact than our original formula. Our Natural Care Advanced formula not only kills fleas, ticks, and mosquitos like our original formula, it also kills spiders, ants, bed bugs, roaches, and flies by contact.
Why are you keeping the original formula if you have the new Advanced formula?
Our original Natural Care formula is tried and true, it is effective and is a product many consumers have come to love. Keeping both the original and Advanced formula allows us to provide options for pet parents to choose which products work best for them and their pets.
The back of the package states for “ongoing prevention and maintenance”, will this product prevent fleas and ticks?
Our Natural Care flea and tick products can be used to help keep fleas and ticks at bay and reduce the chance of recurrence when used as directed as part of a complete flea and tick maintenance program.
If I accidentally use more than twice in the same week, or apply sooner than 48 hours, what do I need to do?
If you have accidentally applied our flea and tick products to your pet more than what is outlined on the package, please bathe your pet with warm water and dish soap, to remove the product from your pet. Do not use any flea and tick shampoos to bathe your pet to remove excess product from their skin, as this could add to the amount, instead of removing them. Additionally, please wait 48 hours after bathing to re-applying any flea and tick product.
Both our original and Advanced Natural Care Flea and Tick products can be used up to twice a week, allowing at least 48 hours between use.
When can I expect to see results when using the Advanced flea and tick products?
All our flea and tick products work by contact. You can start to see results after using our Natural Care Advanced flea and tick products within 30 minutes of applying the product, but full effect can take between 24-48 hours. It’s important to remember that the amount of space being treated, number of pets, and current population of pests should also be factored in.
I have both a dog and cat in my house, what Natural Care Advanced product is best for me to use?
One of the benefits of our Natural Care Advanced formula is that it is safe to use on both dogs and cats, to make treating both your house and pets easy.
Can I use the older F/T line with the new? Can I use them with a different brand?
Our products have not been tested for use in conjunction with any other flea and tick product, including our original formula with our Advanced formula. It’s important to only use our product as directed, and not in conjunction with any other flea and tick medication. The safety of the pets we serve is utmost importance to us; using multiple flea and tick treatments could lead to overexposure causing health concerns. Please reach out to your veterinarian for any use of multiple flea and tick treatments on your pet.
Does the new Advanced formula kill anything other than flea and ticks?
Our Natural Care Advanced formula not only kills fleas, ticks, and mosquitos like our original formula, it also kills spiders, ants, bed bugs, roaches, and flies by contact.
The average drying time is typically within 30 minutes of application, but may vary depending on ambient conditions, coat type, thickness of coat and the amount applied. This product is not intended for ingestion, and access to licking the product should be prevented until the product has dried.
Can I use the Natural Care flea and tick products on species not listed on the bottle?
Our Natural Care products have been crafted specifically for the intended species on the package and have not been tested for use with any other species. For the safety and happiness of your pets, our products should only be used on those listed on the packaging.
Are your flea and tick products safe to use on my pets? I heard essential oils aren’t safe for animals.
Our flea and tick products are carefully formulated at an appropriate therapeutic inclusion rate, using high quality ingredients. These inclusion rates are safe and effective when used as directed and are created under state-driven regulations and the EPA.
How often can I use Natural Care flea and tick products?
Both our original and Advanced formula can be used up to twice a week, allowing at least 48 hours between use.
I’m still seeing fleas after using Natural Care flea and tick products, why?
It is important to remember that adult fleas that are seen on a pet make up only 5% of the total population, as 95% live in the environment in other life stages. The minimum life cycle of a flea takes 3 months. It’s important to consistently treat both the pet and environment when dealing with fleas. The following are some things you can do to treat both your pet and the environment.
- Treat all pets with a flea medication according to the package instructions.
- Treat the pet’s environment with a flea spray according to the package instructions.
- Vacuum carpet daily, emptying canister daily.
- Wash bedding, pet bedding, and rugs regularly with hot water.
Natural Care Advanced Flea & Tick Itch Support
Does the Natural Care Flea and Tick Itch Support get rid of fleas?
Our Natural Care Advanced Flea & Tick Itch Support is not intended to be used as a flea or tick preventative, but in conjunction with them. These delicious chews provide daily support for skin irritations associated with seasonal allergies and environmental contaminants like fleas and ticks.
Can Natural Care Advanced Flea & Tick Itch Support be used with other flea and tick medication?
We strongly suggest using a flea and tick treatment for your pet alongside our Advanced Flea and Tick Itch Support to ensure you are keeping those pesky parasites at bay. Our Advanced Flea and Tick Itch Support is not a flea and tick treatment, so it is appropriate to use with your regular flea and tick prevention.
How often should this be given, and how quickly will I see results?
Our Advanced Flea and Tick Itch Support works best when used daily, however, the length of time it takes to see results will depend on the current condition of your pet’s skin, environmental factors, and their daily nutritional intake.
Can I use Natural Care Advanced Flea & Tick Itch Support with other skin supplements?
In many cases, multiple supplements may be used in combination. However, it is crucial to ensure they do not contain the same active ingredients to avoid overconsumption, as well as not providing two of the same types of supplements, e.g., two skin and coat supplements, two seasonal allergy supplements, even if they have different active ingredients. Always consult with your veterinarian before introducing new supplements into your pet’s regimen to ensure the safety of the supplement with any prescribed medications, as well as making sure your pet will benefit from the addition of the supplement in their routine. Lastly, read the product label through entirely before providing any supplement to your pet.
Can I give Natural Care Flea and Tick Itch Support to my cat?
Our Natural Care Flea and Tick Itch Support is specifically formulated for dogs, which is listed on the packaging. This product should not be used with cats or any other species. If you are needing a skin support supplement for an animal not listed on the package, your veterinarian should be able to help you identify what products would be appropriate for your pet.
Can I use Natural Care Flea and Tick Support with my dog who has medical conditions or seizures?
While Natural Care supplements are made to aid, promote, and support the body, they are not intended to cure, reverse, or prevent any condition. If you feel as though one of our Natural Care supplements may benefit your dog, please speak to your veterinarian before adding the supplement to their daily routine to make certain your pet’s individual needs have been considered.
The Natural Care Advanced Flea & Tick Itch Support contains garlic, why? I thought garlic was toxic for dogs.
Garlic that has not been processed or is given in large quantities has the potential to cause Heinz Body Anemia. The inclusion of garlic in our Advanced Flea and Tick Itch Support has been processed prior to inclusion and is added in controlled amounts. Additionally, garlic is known to have antioxidant and anti-inflammatory properties when used in the correct application and amounts. It’s important to note that the garlic in our product is included in very controlled quantities, and raw garlic should never be offered to your pet.
My pet has a surgery scheduled, how long before do I need to stop using the Advanced Flea and Tick Support?
If your pet has a scheduled surgery, we strongly suggest speaking to your veterinarian at least a week prior to their procedure regarding the supplements and any medications they are currently taking. Your veterinarian will be able to provide guidance on when to stop current medications and supplements. If possible, bring the supplement bottle with you so that your veterinarian can look it over.
Unspecified
My dog got into the package, and ate the entire container, what do I do?
Anytime a pet ingests more than what is indicated under Directions for Use on the packaging, we strongly encourage you to contact your veterinarian, or pet poison immediately so they can determine what next steps should be taken for your pet. Veterinary professionals are best positioned to evaluate the situation and any potential impact an overdose can have on your individual pet’s health. It is important to have the product packaging available when you reach out, so they have all relevant information.
My dog is under 12 weeks, but he’s large for his age, can I start these?
The restriction we have on age limit is due to development of the pet, not their weight. While your dog may be large for their age, we still want to ensure that the product is not administered until they are at least 12 weeks of age to ensure they have had adequate time to develop.
Is the new formula better than the old formula?
The new formula is not better than the original formula, but provides variation based on the needs and preferences of pet parents to choose what is right for your pets and home.
Who all needs to be removed from the area being treated?
We suggest all humans and pets be removed from the environment that has been treated until the product has completely dried. However, pets and children should always be removed from the area and should not be allowed back into the environment until the product has dried, which is approximately 30 minutes.
My pet licked their coat after application, are they going to be okay?
While inadvertent ingestion of our Natural Care products in minimal amounts is not generally a concern, every pet is different with individual sensitivities. Monitor your pet to ensure they are not experiencing any vomiting, diarrhea, seizures, or any other abnormal behavior. If you notice any, please contact your veterinarian right away.
Can I use Natural Care products on young, pregnant, or nursing animals?
Unless explicitly listed on the label, our products are designed for use in animals 12 weeks of age or older and should not be used with pregnant or nursing animals. Always read the directions for use completely before applying a product. If you have questions regarding appropriateness of a product for your pet, working with your trusted veterinarian is the best way to determine if a product is suitable for your pet.